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Privacy Statement

This privacy policy has been produced in accordance with the Data Protection Act 1998 and applies to all personal data, as defined in the Act. Northern Parking Services (North East) Ltd will collect information you supply via this website, such information may include your name, postal address, email address and telephone number in order to assess your appeal. Information supplied to us is subject to confidentiality and will not be disclosed without your prior consent other than in the proper processing of the appeal, whereby it may be necessary to share data with the BPA, IAS, mail service providers, credit reference agents, collection agents or solicitors for this purpose.


Depending on the nature of your appeal, the information you may give may be classed as sensitive personal data. For example, if you give information relating to a medical condition you may have. We will only use this information as part of your appeal and we will not use it for any other purpose.


We will not ask you for any more information than we need, and we do not keep your information for any longer than we need to.


We take reasonable steps to keep your details up to date and accurate. Please bear in mind that we may hold your records after your appeal has been considered as we are required to have an effective audit trail and to comply with regulatory and legislative requirements.


The Data Protection Act 1998 gives you the right to access information held about you. You can access personal data we have about you by writing to Northern Parking Services (North East) Ltd, PO Box 642 Wallsend. NE28 5AB You will need to pay a fee to meet our costs in providing you with these details.


We look after your personal data by having security that is appropriate for its nature and the harm that might result from a breach of security. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


By submitting your appeal, you consent to the use of that information as set out in this policy. Any changes to the privacy policy will be posted on this page so that you may be aware of the information that Northern Parking Services (North East) Ltd collect and how it is used at all times and your continued use of the website will be your acknowledgement of the agreement to the new policy.